Last updated: 【2/5,2026】
This Privacy Policy describes how 【Shandong Sunway Machinery Co., LTD】 (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or interact with 【https://sunwaymachinegroup.com】 (the “Site”) and when you submit information through our marketing and advertising campaigns, including Meta/Facebook lead forms.
1) Information We Collect
We may collect the following types of personal information:
A. Information you provide
Contact details: name, email address, phone number, WhatsApp number
Basic profile/location: city, country/region
Lead and form details: any other information you enter in our forms (including custom questions)
Communications: messages you send us (email, chat, WhatsApp, social media)
B. Information collected automatically
When you visit the Site, we may automatically collect certain information such as IP address, device type, browser type, pages viewed, referring/exit pages, and approximate location. We may use cookies and similar technologies for functionality, analytics, and advertising.
2) How We Use Your Information
We use personal information to:
Respond to inquiries and provide customer support
Contact you about your request, services, offers, or updates (including via email, phone, and WhatsApp)
Deliver and improve our Site, services, and marketing
Measure and improve advertising performance and lead quality
Maintain security, prevent fraud, and comply with legal obligations
3) Legal Basis (Where Applicable)
If you are located in certain jurisdictions, we process personal information based on one or more of the following: your consent, performance of a contract, our legitimate interests (such as marketing and improving our services), and compliance with legal obligations.
4) Sharing and Disclosure
We do not sell your personal information. We may share your information with:
Service providers that help us operate our Site, manage leads, communicate with you, run analytics, or deliver marketing (e.g., CRM, email/WhatsApp messaging tools)
Advertising and analytics partners (e.g., Meta/Facebook, Google) to measure and improve ad performance
Authorities or third parties when required to comply with law, enforce our rights, or protect users and our business
5) Meta/Facebook Lead Ads and Advertising
If you submit information through a Meta/Facebook lead form, Meta may provide your information to us. We use that information to contact you and handle your request.
We may use tools such as the Meta Pixel and/or Conversions API (if enabled) to understand ad performance, attribute conversions, and improve targeting. These tools may use cookies or similar technologies to collect information about your device and your interactions with the Site.
You can manage ad preferences through your Meta account settings.
6) Cookies and Similar Technologies
We use cookies and similar technologies for:
Site functionality and preferences
Analytics and performance
Advertising and measurement
You can adjust cookie settings in your browser. Disabling cookies may affect Site functionality.
7) Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law.
8) Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.
9) Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your personal information. To make a request, contact us using the details below.
You may opt out of marketing emails at any time by using the unsubscribe link in our emails. If we contact you via WhatsApp, you can ask us to stop at any time.
10) Children’s Privacy
Our Site and services are not intended for children under 13 (or the age required by local law). We do not knowingly collect personal information from children.
11) Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date.
12) Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Company/Website: 【Shandong Sunway Machinery Co., LTD】
Email: 【sunwaymachinegroup@gmail.com】
Website: 【https://sunwaymachinegroup.com】